Caramel
Business VoIP. Smarter phones. No hidden costs.
If you're tired of expensive phone bills, complicated plans, and unfulfilled promises, turn to the trusted management company for enterprise class VoIP built for Small and Medium Enterprises.
Features
Business VoIP
Uses enterprise quality SIP, reducing your monthly phone bill by 50%.
No line rental
vPhone is fully IP based, no old technology, and no line rental.
Remote management
Remote support for fast changes and help - no waiting for a phone tech.
Outlook dialling
Dial your Outlook contacts, or from your Customer Relationship Software.
Multi-office
Seamless integration of all your offices, anywhere in the world.
Free office-to-office calls
Free calls between all of your offices, anywhere in the world.
Need more information? More features...
Exceptional call quality
Better call quality than old technology - uses carrier-grade call termination.
Database integration
Integration with your customer database, identify callers and give great customer service.
See everything
Comprehensive control panel lets you control and see all calls and queues.
Voicemail to email
Receive voice messages on the move on your computer or smartphone.
Follow me
Rings your extension and your mobile at the same time, so you can take a call on the run.
Video
Add high quality streaming video for meetings or from phone to phone.
Need more information? Even more features!
Connect anywhere
Connect to your phone system anywhere in the world for a true mobile office.
No tricks
Know your investment up front - there are no nasty surprises or complicated plans.
Quality monitored
Automated health monitoring alerts us of problems before they become serious.
Monitor calls
Record and listen in to calls. Or "Whisper" to a colleague while listening.
Fax to email
Send and receive faxes as emails. Send faxes to your contacts without leaving your chair.
Simple invoicing
A single monthly invoice that's easy to understand what you're paying for.
Redundant
Add additional vPhone brains for complete peace of mind.
Conference calls
Host easy phone conferences with customers or workmates.
Ready to talk? Call us now
What our clients have said...
“Great team service delivery is outstanding. Make the difficult tasks appear easy.”
“I don’t know where we would be without your support!”
“You provide a wonderful service, we would be lost without you at Trees For Life”
“Caramel is an excellent professional IT organisation that can be thoroughly recommended for all your IT needs.”
“Congratulations to the Caramel Team on being Finalists in the 2011 Telstra Business Awards !! Very well deserved !”
“Flexible, solutions based organisation is exactly what we want in our business partners and exactly what Caramel delivers.”
“Your help has been second to none.”
“Great support, forward looking company. They have a commitment to giving something back to the community and a genuine concern for the environment”
"I just wanted to tell you how wonderful your team are and how exceptional the service is that we have been receiving. You should feel rightly proud of the fantastic brains trust collective you have on board."
Sponsorship & Development, Trees For Life
“Congratulations to Caramel. We took them on board in 2010 and have been greatly impressed with their fast, efficent and effective service.”
“Henschke Winery proudly congratulates Caramel on their nomination in the Telstra Business Awards!”
“The Outback Loop group enjoys outstanding customer service and IT support from Caramel”
“It is always with great pleasure and without hesitation that I recommend this highly professional company to my clients. Sam and his team deserve all accolades.”
“We have the professionalism of Caramel keeping an eye on our system. Caramel knows before we do if a server goes offline in the middle of the night. I’m not quite sure when they sleep.”
“It’s not just technical support there is a whole management structure in place, with Caramel understanding our total IT needs and proactively driving that for us.”
“Thanks for your great support over the past 12 months from the team at PPI Promotion & Apparel”