If you're tired of expensive phone bills, complicated plans, and unfulfilled promises, turn to the trusted management company for enterprise class VoIP built for Small and Medium Enterprises.
Uses enterprise quality SIP, reducing your monthly phone bill by 50%.
vPhone is fully IP based, no old technology, and no line rental.
Remote support for fast changes and help - no waiting for a phone tech.
Dial your Outlook contacts, or from your Customer Relationship Software.
Seamless integration of all your offices, anywhere in the world.
Free calls between all of your offices, anywhere in the world.
Better call quality than old technology - uses carrier-grade call termination.
Integration with your customer database, identify callers and give great customer service.
Comprehensive control panel lets you control and see all calls and queues.
Receive voice messages on the move on your computer or smartphone.
Rings your extension and your mobile at the same time, so you can take a call on the run.
Add high quality streaming video for meetings or from phone to phone.
Connect to your phone system anywhere in the world for a true mobile office.
Know your investment up front - there are no nasty surprises or complicated plans.
Automated health monitoring alerts us of problems before they become serious.
Record and listen in to calls. Or "Whisper" to a colleague while listening.
Send and receive faxes as emails. Send faxes to your contacts without leaving your chair.
A single monthly invoice that's easy to understand what you're paying for.
Add additional vPhone brains for complete peace of mind.
Host easy phone conferences with customers or workmates.
“Great team service delivery is outstanding. Make the difficult tasks appear easy.”
“I don’t know where we would be without your support!”
“You provide a wonderful service, we would be lost without you at Trees For Life”
“Caramel is an excellent professional IT organisation that can be thoroughly recommended for all your IT needs.”
“Congratulations to the Caramel Team on being Finalists in the 2011 Telstra Business Awards !! Very well deserved !”
“Flexible, solutions based organisation is exactly what we want in our business partners and exactly what Caramel delivers.”
“Your help has been second to none.”
“Great support, forward looking company. They have a commitment to giving something back to the community and a genuine concern for the environment”
"I just wanted to tell you how wonderful your team are and how exceptional the service is that we have been receiving. You should feel rightly proud of the fantastic brains trust collective you have on board."
Sponsorship & Development, Trees For Life
“Congratulations to Caramel. We took them on board in 2010 and have been greatly impressed with their fast, efficent and effective service.”
“Henschke Winery proudly congratulates Caramel on their nomination in the Telstra Business Awards!”
“The Outback Loop group enjoys outstanding customer service and IT support from Caramel”
“It is always with great pleasure and without hesitation that I recommend this highly professional company to my clients. Sam and his team deserve all accolades.”
“We have the professionalism of Caramel keeping an eye on our system. Caramel knows before we do if a server goes offline in the middle of the night. I’m not quite sure when they sleep.”
“It’s not just technical support there is a whole management structure in place, with Caramel understanding our total IT needs and proactively driving that for us.”
“Thanks for your great support over the past 12 months from the team at PPI Promotion & Apparel”